{"id":2861,"date":"2017-09-26T06:40:33","date_gmt":"2017-09-26T06:40:33","guid":{"rendered":"https:\/\/www.thetripleplay.net\/blog\/?p=2861"},"modified":"2017-10-13T05:27:00","modified_gmt":"2017-10-13T05:27:00","slug":"south-florida-customers-still-hit-by-service-outages","status":"publish","type":"post","link":"https:\/\/www.thetripleplay.net\/blog\/latest-news\/south-florida-customers-still-hit-by-service-outages\/2861\/","title":{"rendered":"South Florida Customers Still Hit By Service Outages"},"content":{"rendered":"<div id=\"attachment_369\" style=\"width: 310px\" class=\"wp-caption alignleft\"><a href=\"https:\/\/www.thetripleplay.net\/\" rel=\"attachment wp-att-369\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-369\" class=\"wp-image-369 size-medium\" title=\"South Florida Customers \" src=\"https:\/\/www.thetripleplay.net\/blog\/wp-content\/uploads\/2016\/03\/DirecTV-Choice-Package-2-e1458560506430-300x203.jpg\" alt=\"Best Internet Service\" width=\"300\" height=\"203\" srcset=\"https:\/\/www.thetripleplay.net\/blog\/wp-content\/uploads\/2016\/03\/DirecTV-Choice-Package-2-e1458560506430-300x203.jpg 300w, https:\/\/www.thetripleplay.net\/blog\/wp-content\/uploads\/2016\/03\/DirecTV-Choice-Package-2-e1458560506430.jpg 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-369\" class=\"wp-caption-text\"><em><strong>TV And Internet Service Outages<\/strong><\/em><\/p><\/div>\n<p style=\"text-align: justify;\">Even though power has been restored in South Florida areas after the Hurricane Irma, residents in these regions are still concerned because the television and internet service in the area has not yet been restored. Reports from several reliable sources indicate that thousands of customers in South Florida still have no access to TV and internet services. Unfortunately, even the <span style=\"color: #333399;\"><strong><a href=\"https:\/\/www.thetripleplay.net\/blog\/best-internet-provider\/\">best internet service providers<\/a><\/strong><\/span> in the area have refused to share details on when the service will be restored.<\/p>\n<p style=\"text-align: justify;\">One of the leading internet providers in the country, Comcast Corporation<sup>\u00ae<\/sup> recently stated that they have restored their service to about 80 percent of subscribers in the tri-county region. They also added that they restored the service to over 78,000 customers in the last 24 hours or so. On the other hand, several AT&amp;T<sup>\u00ae<\/sup> U-Verse customers complained that they are still experiencing outages and the provider has not explained why the outages are persisting.<\/p>\n<p style=\"text-align: justify;\">An AT&amp;T<sup>\u00ae<\/sup> customer from Fort Lauderdale stated that an AT&amp;T<sup>\u00ae<\/sup> technician who recently visited her home said that the telecom company has suffered a widespread problem with circuit boards, which are installed in the distribution boxes right at the ends of residential streets. Each one of these boxes serves over 200 households. The technician also told her that the telecom giant doesn\u2019t have qualified technicians or an adequate number of replacement devices to reinstall the damaged ones.<\/p>\n<div id=\"attachment_2148\" style=\"width: 310px\" class=\"wp-caption alignright\"><a href=\"https:\/\/www.thetripleplay.net\/\" rel=\"attachment wp-att-2148\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2148\" class=\"wp-image-2148 size-medium\" title=\"Restoring Wireline Services \" src=\"https:\/\/www.thetripleplay.net\/blog\/wp-content\/uploads\/2017\/01\/Cox-Internet-4-300x199.jpg\" alt=\"Internet Providers\" width=\"300\" height=\"199\" srcset=\"https:\/\/www.thetripleplay.net\/blog\/wp-content\/uploads\/2017\/01\/Cox-Internet-4-300x199.jpg 300w, https:\/\/www.thetripleplay.net\/blog\/wp-content\/uploads\/2017\/01\/Cox-Internet-4.jpg 602w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-2148\" class=\"wp-caption-text\"><em><strong>Lack Of Commercial Power <\/strong><\/em><\/p><\/div>\n<p style=\"text-align: justify;\">Another AT&amp;T<sup>\u00ae<\/sup> customer claimed that the service outages were not solely due to the hurricane. The user said, \u201cThis is a software\/hardware problem. When the neighborhood boxes went down for lack of power, they did not come back up correctly.\u201d However, AT&amp;T<sup>\u00ae<\/sup> has still not yet responded to these allegations. Moreover, they did not share any details on when the services will be restored and how the telecom company is planning to compensate their customers.<\/p>\n<p style=\"text-align: justify;\">AT&amp;T<sup>\u00ae <\/sup>Spokeswoman Kelly Starling stated, \u201cIt is not equipment or staffing that is our greatest challenge. It is the ongoing lack of commercial power.\u201d When she was informed that some customers with service outages have power in their homes, Starling said, \u201cJust because your power is on does not mean the U-Verse box at the end of the street is still on.\u201d<\/p>\n<p style=\"text-align: justify;\">She added, \u201cWe have made significant progress in restoring wireline services for customers in Florida, with more than 80 percent of affected network equipment back in service. Our technicians are working to restore service to the remaining customers as quickly and safely as conditions allow. Restoration efforts with power companies in Florida are ongoing; we are working to deploy additional power equipment to maintain and restore wireline service.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Even though power has been restored in South Florida areas after the Hurricane Irma, residents in these regions are still concerned because the television and internet service in the area has not yet been restored. Reports from several reliable sources indicate that thousands of customers in South Florida still have no access to TV and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[169,172],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>South Florida Customers Still Hit By Service Outages<\/title>\n<meta name=\"description\" content=\"Even the best internet service providers in the country have failed to restore services in Florida after the hurricane. Find internet providers who provide\u2026\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.thetripleplay.net\/blog\/latest-news\/south-florida-customers-still-hit-by-service-outages\/2861\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"South Florida Customers Still Hit By Service Outages\" \/>\n<meta property=\"og:description\" content=\"Even the best internet service providers in the country have failed to restore services in Florida after the hurricane. Find internet providers who provide\u2026\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.thetripleplay.net\/blog\/latest-news\/south-florida-customers-still-hit-by-service-outages\/2861\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog - Reviews, Comparison &amp; Latest News on Internet, Phone and Cable Service Providers\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Triple-Play-518047355193566\" \/>\n<meta property=\"article:published_time\" content=\"2017-09-26T06:40:33+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-10-13T05:27:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.thetripleplay.net\/blog\/wp-content\/uploads\/2016\/03\/DirecTV-Choice-Package-2-e1458560506430-300x203.jpg\" \/>\n<meta name=\"author\" content=\"thetripleplay\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@TriplePlayDeals\" \/>\n<meta name=\"twitter:site\" content=\"@TriplePlayDeals\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"thetripleplay\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.thetripleplay.net\/blog\/latest-news\/south-florida-customers-still-hit-by-service-outages\/2861\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.thetripleplay.net\/blog\/latest-news\/south-florida-customers-still-hit-by-service-outages\/2861\/\"},\"author\":{\"name\":\"thetripleplay\",\"@id\":\"https:\/\/www.thetripleplay.net\/blog\/#\/schema\/person\/6df3ffde09ee20cb795ef4f81f653c18\"},\"headline\":\"South Florida Customers Still Hit By Service Outages\",\"datePublished\":\"2017-09-26T06:40:33+00:00\",\"dateModified\":\"2017-10-13T05:27:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.thetripleplay.net\/blog\/latest-news\/south-florida-customers-still-hit-by-service-outages\/2861\/\"},\"wordCount\":475,\"publisher\":{\"@id\":\"https:\/\/www.thetripleplay.net\/blog\/#organization\"},\"keywords\":[\"Best Internet Service\",\"Internet Providers\"],\"articleSection\":[\"Latest News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.thetripleplay.net\/blog\/latest-news\/south-florida-customers-still-hit-by-service-outages\/2861\/\",\"url\":\"https:\/\/www.thetripleplay.net\/blog\/latest-news\/south-florida-customers-still-hit-by-service-outages\/2861\/\",\"name\":\"South Florida Customers Still Hit By Service Outages\",\"isPartOf\":{\"@id\":\"https:\/\/www.thetripleplay.net\/blog\/#website\"},\"datePublished\":\"2017-09-26T06:40:33+00:00\",\"dateModified\":\"2017-10-13T05:27:00+00:00\",\"description\":\"Even the best internet service providers in the country have failed to restore services in Florida after the hurricane. 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